How to submit your FICA

Jabula Bets

Last Update 7 months ago

Please see below on different methods for submitting your fica:


1. Log into your Jabula Bets Account

2. Click on the profile icon in the top right corner

3. Click on my profile

4. Click on my documents

5. Upload a photo of or a certified copy (not older than 3 months) of your ID or Passport

6. Upload a valid Bank Statement for a South African bank account no older than 3 months from registration date)

7. Confirm source of funds

8. Click Update

9. Deposit and start betting

Verification may take up to 48 hours. Please come to our Support during Support Hours if you would like your documentation to be reviewed straight away. You are able to on Live Chat, WhatsApp and by email. See below for Support Channels:


Email the documents to us using your ID or Jabula Bets Account Code as reference:

1. Address the email to [email protected]

2. Type your Jabula Bets Account Code and full name in the email subject.

3. Attach your documents to the email and send it.


WhatsApp the documents to us using your ID or Jabula Bets Account Code as reference:

1. Send us a WhatsApp message on 0730012129.

2. Please wait for a response from our agents and be sure the number is correct.


For any assistance, please contact the following channels:


Live Chat found on the Website

Whatsapp - 0730012129

Call helpline - 02156507222

Email - [email protected]


The JabulaBets Team

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